CUSTOMERS & MARKETING

Restaurant CRM, loyalty & marketing

Turn one-time diners into regulars with guest profiles, loyalty, and WhatsApp and SMS campaigns built into your POS.

Bring guests back

Restro Sarthi builds a profile for every guest from their orders, then helps you run loyalty programs and targeted WhatsApp and SMS campaigns that drive repeat visits.

Guest profiles

Order history, spend and preferences captured automatically at billing.

Loyalty & rewards

Points, tiers and offers that keep regulars coming back.

WhatsApp & SMS

Targeted campaigns and win-back offers to the right guests.

What you get with CRM & Loyalty

Automatic guest profiles with order history and spend

Points, tiers, vouchers and birthday offers

WhatsApp and SMS campaigns with segmentation

Feedback capture and win-back automations

Works across dine-in, delivery and online ordering

Standalone install customer data kept secure

Part of one connected platform

CRM & Loyalty works seamlessly with every other Restro Sarthi suite — one login, one dataset, no silos.

Point of Sale Kitchen Display Dine-In & Service Online Ordering Menu & Pricing CRM & Loyalty Inventory & Food Cost GST & Finance Analytics & AI Team & HR Multi-Outlet & Chain Security & Platform

Why restaurants choose Restro Sarthi

One platform, zero silos — billing, kitchen, stock, finance, CRM & analytics in one login.

Offline-first — keep selling through Wi-Fi and power dips.

India-ready — GST, e-invoicing and aggregators out of the box.

Standalone install on our secure servers — your data, on your own subdomain.

Scales with you — from one outlet to a multi-brand chain.

Smarter every day — AI forecasting, scheduling and menu insights.

See how loyalty drives repeat visits

See this feature run on your own menu — offline-first, GST-ready.

Frequently asked questions

Where does customer data live?

On your standalone Restro Sarthi instance — you keep the data secure, not a third party.

Can I message guests on WhatsApp?

Yes — run targeted WhatsApp and SMS campaigns and automations from the CRM.